MICROSOFT DYNAMICS CRM
Unleash business potential by connecting customers, products, people and operations
Companies we have helped
Benefits of CRM
One source of truth
Creating a single source of truth for your customer data is the key to make your tools & teams work together – a single data set that everyone can work off in the company.
Build Relationships
Knowing your customers and meeting their needs is essential to every successful business. When it comes to building and maintaining strong customer relationships, your CRM is your most powerful tool.
Automation
The magic of automation allows many of the repetitive tasks needed to finalise a sale to be built into your CRM to allow your employees to focus more on their customers and not on manual ‘paper work’.
Data Analytics
Data is now considered one of the most important commodities. An explosion of consumer data has enabled companies and brands to offer tailored experiences and recommendations to end-consumers.
%
average return on investment on CRM initiatives
%
increase in sales for businesses that leverage CRM software
%
increase in sales conversion rates with CRM software
What we do
At JD Cloud we specialise in developing Business Management Solutions based exclusively on Dynamics 365. Whether you need to boost customer engagement, streamline internal processes or understand more about your business productivity, JD Cloud & Dynamics 365 will unleash your potential. No matter your industry, size or sector, we’ll get your business running the way you want and need it to. We’re proud of our long list of successful implementations, catered and customised for each business.
Projects
Satisfied Clients
Ongoing Projects
Cups Of Coffee
Services
Strategy & Planning
Based on an in-depth analysis of your business goals and requirements, JD Cloud can help you develop and execute a customised strategy to drive tangible benefits. Initiate your CRM transformation with a customised action plan based on comprehensive analysis.
Custom Development
Is your current CRM tool covering all you needs? With our XRM, Power Platform and custom development capabilities we work with your business to deliver the highest level of functionality, usability, and performance within your specified budget.
Implementation
Whether it’s an MVP or full system replacement, JD Cloud has a proven track record of implementing business management software in over 100 businesses of all shapes and sizes. This real-world experience drives project success and speed to market.
Change Management
Adoption is often sited as one of the main reasons for CRM failure. That’s why we have built out our own CRM specific approach to change management. Our real-world experience provides your business with process, tools and techniques for success.
Integration
We recognise that as part of gaining a single view of your customers integration is necessary. Integration maturity can still be a tricky task with constant overruns faced. We have the experience, tools and techniques to get integration done on time and on budget.
Ongoing Support
We have an ethos at JD Cloud: Don’t sell what you can’t implement & don’t implement what you can’t support. Constant support and responding quickly to change is paramount. That’s why we have a dedicated team to support you.
Products
Sales
Empower your sales team with the insights they need to close more deals, faster. With the digital intelligence and productivity tools provided by Dynamics 365 for Sales, your sales team can better understand their customers.
Robotic Process Automation
Traditional integration too expensive? Too many low value highly important manual tasks to complete a sale? Let JD Cloud implement UI Path in your organisation to automate anything.
Customer Service
Strengthen customer loyalty and turn simple interactions into life-long relationships by offering seamless service to your customers. Providing consistent, smart care will cultivate lasting relationships.
Power Platform
Unlock the potential of Dynamics 365 using Microsoft’s Power Platform to build all the apps, workflows or integrations you need.
Marketing
Microsoft Dynamics 365 for Marketing is a cloud-based marketing application that helps manage and guide the customer along their journey through the sales funnel – from the first contact through to close.
ERP
JD Cloud can help you elevate your financial performance, run smarter operations, automate and streamline your supply chain all with Microsoft’s midsize (Business Central) and enterprise (Dynamics 365 for Finance and Operations).
Add Ons
CRM Genogram
Uncover relationships and common traits in Microsoft Dynamics 365 CRM. Used by professionals in many fields including doctors, researchers, social welfare and psychologists as a powerful tool for both assessment and intervention Click here for further information.
Business Card Reader (coming soon)
Take card scanning to the next level with this addin which not only features inteligant card reading but utilisise existing CRM data to best match and create your new lead or contact. Click here for further information.
Let’s Start Something new
Say Hello!
Melbourne Office
Level 4, 114 William St
Melbourne VIC 3000
+ 61 417 227 400
Singapore Office
50 Raffles Place #32-01
Singapore Land Tower 048623
+ 65 9338 9181